Good luck on this next part of your journey!
Your London Wellness Academy journey starts here
Thank you for your application to LWA.
On this page you will find all the information you need about the next steps and phases of the process.
Should you have any specific questions or queries, throughout any stage of the process you can reach a member of our team at interviews@londonwellnessacademy.com
PHASE 1: POST APPLICATION
Take a look at the video below to understand the process more fully.
This will give you a clearer understanding about what to expect next and how to get fully prepared.
View this video in Spanish
View this video in Italian
Tui Miguel Viera, Assistant Spa manager, Portugal
FAQs for Phase 1
Please find below a list of the most frequently asked questions at this Phase.
How soon will I hear from a recruiter?
This will vary depending on the speciality you are applying for and the country you are applying in.
This could take anything from 1-5 days.
Will I hear back if I am unsuccessful?
Whilst we endeavour to get back to every application, regardless of success, please understand that we do receive a substantial number. Therefore, it might not always be possible to receive a response if you are unsuccessful.
What if I can't make the date of my interview?
You will be liaising with your recruiter/a member of our team to find a date that works best for you both.
Often they suggest a selection of dates and you will be able to choose the date and time that suits you best.
Please note, we consider a number of applications, so where possible it is advised that you choose a date that is proposed by your recruiter.
PHASE 2: INTERVIEW PROCESS & PREPARATION
Congratulations on your interview with LWA! We’re excited to meet you and to see you in action.
Take a look at the video below to learn more about the interview process; the format it will take, what you will need to prepare, plus top tips on what we’re looking for and how best to succeed.
View this video in Spanish
View this video in Italian
Charlotte Evans, Spa Manager, United Kingdom
FAQs for Phase 2
Please find below a list of the most frequently asked questions at this Phase.
Will I need to bring a model/friend with me for my interview, to act as my client?
This depends on what you will be demonstrating. Your recruiter will confirm this in their email correspondence with you.
What do I wear to my interview?
Looking professional, neat and smart at LWA is very important, so it’s good for us to see how you present yourself in a professional capacity.
Will I need to pay for my travel to get to the interview?
LWA does not cover the costs of travelling to the interview.
PHASE 3: PRE-TRAINING PREPARATION
Take a look at the video below to understand what comes next.
There are some important steps that you need to complete before attending your training, from obtaining the correct visas, to having a medical assessment. You will also get access to the LWA Pre-Learning portal, where you need to undertake key tasks before your arrival at one of our training centres. Further information can be found in the video.
View this video in Spanish
View this video in Italian
JJ De Roubaix, Spa Manager, South Africa
FAQs for Phase 3
Please find below a list of the most frequently asked questions at this Phase.
What is the most important preparation I can do before training
- Study and re-study your Pre-Learning – this is going to be one of the most crucial things you can do. It will make your training smoother and give you additional confidence
- Practice your public speaking, using your pre-learning as a guide make sure you practice your public speaking. In front of friends, family or even in front of the mirror
- If English isn’t your first language, practice your English. Learn key phrases and technical language and practice it
What should I expect when coming to training?
Training with LWA is there to prepare you for a life at sea. The training may feel challenging, but, you are already excellent in your profession of choice, we are just here to make sure you are equipped with the skills, techniques and confidence that will help you be the best you can be on your contract.
You should expect high levels of professionalism, hard-work, learning and being open to new opportunities, techniques and meeting new people, form different countries and backgrounds!
What happens if I do not pass
We endeavour to give every student every opportunity to make a success of their journey and we will spend additional time with you on a 1-2-1 basis to ensure that you are ready to go to your first contract.
If, together, we feel that you are not prepared for your journey to begin, you may be asked to leave the training. At this point we will arrange with you how to get back to your country of residence and suggest elements that you can work on before re-applying.
PHASE 4: FINAL PREP FOR TRAINING
Take a look at the video below to understand what comes next.
From tips on what to pack, to important information about how to prepare for this exciting new experience.
View this video in Spanish
View this video in Italian
Anjaana Rai, Assistant Spa Manager, India
FAQs for Phase 4
DO I NEED TRAVEL AND MEDICAL INSURANCE?
All UK citizens are covered under the NHS system in the UK for medical care; however, all other recruits will need medical coverage. All students need their own travel insurance for medical and loss of personal items.
ACCOMMODATIONS – AM I AUTOMATICALLY BOOKED IN?
Yes, you are automatically booked in upon receipt of your signed Training Programme Acceptance and Terms letter and providing you have sent copies of your passport and C1D Visa.
However, please book in as early as you can the day before your Training Date to secure your place.
HOW MUCH LUGGAGE CAN I TAKE?
Due to various Airline rules, we recommend a maximum weight of 20 kilos. It is better to bring suitcases that can ‘fold’ down as there is very little room in your cabin for storage.
HOW MUCH MONEY WILL I NEED?
During training, please allow enough funds for ‘social expenditure’. Remember, London is very expensive. When you have been given your flight details, you must have enough money to cover any additional expenses such as travel to the airport and hotel (if required), as you know OneSpaWorld will pay for your flight, but you need to get yourself to the airport, and onto the ship.
WHEN DO I HAVE MY MEDICAL?
If you are training in London, you will have your medical during the first day of training.
IS THERE WIFI AT THE ACADEMY?
Yes, there is free Wi-Fi.
WHAT SHOULD I PACK FOR THE ACADEMY?
Pack as though you are going on a two-week holiday.
WILL I BE ABLE TO GO HOME BEFORE I LEAVE FOR THE SHIP?
Once you have completed training, you will leave for the ship straight away.
DO WE WORK WEEKENDS?
Depending on your training programme, most students will be in training over part of the weekend.
DO YOU PROVIDE LOCKERS AT THE ACADEMY?
We advise everyone to take a locker for your personal items, money, phone, passport, etc. These are available from reception at the Academy. Please do not leave any personal items unattended.